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• Standard delivery is FREE for orders totalling R10,000 or more.
• Heavy/Bulky goods are delivered by one of our third-party couriers at an estimated cost of R2,000.

We have various safe and easy payment options available during checkout.

• Credit & Debit Card: 
  Simply complete your card details before checkout.
• PayFast:
  PayFast enables you to make instant EFT payments that clear immediately.
  ABSA, Capitec, FNB, Nedbank, Standard Bank, Investec, Bidvest Bank, Tyme Bank and African Bank are supported.

• Door to Door – anywhere in South Africa.
• Collection – from our NeTrec offices in Duncanville, Vereeniging.

Our picking, packing and delivery is linked to your order, as well as delivery/collection and preferred payment method.
Delivery times may vary.
Estimates are provided below, but always check your order’s estimated delivery date during checkout for the most accurate delivery information.

Internal processes and policies are in place to address all personal information. Secure Sockets Layer (SSL) technology is used to encrypt data transmitted between users and the NeTrec Hive. This process ensures that sensitive information, like credit card numbers and login passwords, can’t be accessed by hackers and cybercriminals. These include ongoing security measures to mitigate any risk and unauthorized access to your personal information.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

Checkout:

• Click on the cart button at the top right-hand side of the page and review the items in your cart.
• Click Proceed to Checkout.
• If prompted, Login to your account or Register if this is your first order.
• Choose a delivery method and follow the steps:
  • Door to Door delivery
  • Collection from NeTrec
• Click Continue.
• Review your order details below Order Summary.
• Choose your preferred payment method and apply, complete your payment.

Order confirmation:

• Once you have completed your order, you will be taken to a confirmation page.
• You will receive an email confirming your order number and estimated delivery or collection date.

Yes. You will receive your invoice in PDF format in your account or via e-mail when your order is sent out to you.